British Chambers of Commerce welcomes protection for business energy customers

April 5, 2024

Responding to today’s announcement by the Government and Ofgem, Jonny Haseldine, Policy Manager at the British Chambers of Commerce said:

“We’ve long called for a better deal on energy for business, and these new rules will be welcomed by SMEs across our Chamber network.

“Our research shows that energy prices continue to be a major cost pressure for companies. Action on fairer treatment and resolving disputes with suppliers, alongside greater transparency on broker fees, is good news.

“The requirement for suppliers to signpost micro-business users to Citizens Advice is something we called for – and we hope that requirement will be extended to more companies very soon.

“These changes are a good start – but there’s more that can be done to help SMEs. We look forward to working closely OFGEM in the coming months to discuss further changes to support businesses.”

Read the details of the announcement from the Department for Energy Security and Net-Zero here